Star responses

 INITIATIVE 

To pumping station index. Completed five water recycling investment program which is the five year program of around £250 million for recycling treatment and sewers. Deliberately moved to the operational management centre so I could contribute to asset management once the program has been implemented. Here a balance of performance as it performance and risk. So working on quantify business risk to be carried relative to performance to be delivered. They’re being sonic of a spectrum whereby you can have amazing performance and lots of standby assets maintain Service to the hilt or regress replacement program so it delivers perfect performance and zero risk and some between there and run to fail is the spot whereby you have Service ability, but you’re not over spending on your assets you haven’t goldplated the cap solution and you’re not then go pacing the maintenance solution and one of the things I used was the business impact matrices which should be devised for justifying the investment program for the business impact mattresses quantified and risk carried by the business of certain types for different assets  Investment is used as a total so once word up the social impact and impact of things like pollution all the different ways Service could affect the business so you might have to pay compensation for low pressures. You might have to clean up cost and fines for internal flooding.  I developed the pumping station index which was a pretty county index at differentiated from high to low and it used part of the business impact mattresses so all I did was developed the methodology for allocating the other part of investment so we’ve already had capital investment from the total and now I’m considering Tote I’m thinking about running costs so if you maintain it to the help and maintenance interventions use your resource spare parts and so on ? Very important aspect of completing a piece of work which supports management of approach by differentiation is selling it to the stakeholders. These are the directors of management who was Chris at the time the head of regional maintenance it was Cliff Mariner it’s the Pete Holland and Ian rules of the world. It’s never easy to get these people in the room at the same time but one of the successes I found was that women for planning project plenty of experience being able to give plenty of time for session so at the end of this in three or four months I’ll need a meeting. You can book the meeting now and then work towards it so you’ve got your wages available at the same time in the same room senior managers And they don’t want the data you need to do that I understand as it invested in that I understand your operation is worked on the operational side with the maintenance team to understand the maintenance side really What they need to understand is that I recognise that money has to be allocated and then it needs to be spent where it is most effective. For the creation of the index itself is the initiative management stakeholder management is a skill from time served. We might have the right people in the room as decision-makers and them feel comfortable and confident and the recommendations I’m giving them to use the running cost income wisely.

Tell me about a time you had to complete a task within a tight deadline. Describe the situation and explain how you handled it. 

I was working for a commercial consultancy and it was very much a start-up at that time so it was just myself and two other team members . My role is the team lead was partly business development as well as delivery because it’s such a small team. Many hats I did is protect my business development time because we need to win work if the other team members were to have work today. . Absolutely brilliant contract for an ESG . One was a chemical engineer and the other was an environmentalist. We had received a request to complete an ESG for client and as part of the project plan I provide training for the environmentalist in Completing ESG’s. So we took on the work arranged obviously a delivery date accepted the proposal and everything was looking great and then my environmentalist handed in his notice. But we still had to deliver. So deed was responsibility I asked Josh to complete templates based on his college course and his knowledge so he had notice so he completed these templates that way everything I needed from his mind was he left all of his college notes of his notes and use the templates to work with the client to directly import The information needed to deliver the project successfully .

What do you do when a team member doesn't complete their share of the work? 

I was managing a team which had grown into 10 people and it was a 100% remote work. There were no physical offices. Everybody was working from home. Everybody was on teams and we were very spread throughout the UK actually also sometimes internationally .

The newest Service I haven’t developed an implemented before I left my last role by this time I had 10 team member and I started to develop by diversity services.

To deliver that I had taken on two people who were biologists and ecologist to deliver the work. When was in Scotland when was in Wales. But I was quite experienced to a remote team by then one of my team spent three months of the year in Vietnam . It worked very well . Naturally Naturally, I gave them smart tasks. Which are designed to objective. And I also gave my number one porters. Aaron is the first person who joined the team after me first person recruited with me. I gave him him line management responsibility for another ecologist so I had one and he had one. Part development for him and part delegation part responsibility of the team. The first task needed was launched biodiversity. We needed marketing material needed to content and copy which was the knowledge in their mind. I’ve been hired for so that could go to the marketing team and they could make the actual marketing material but we needed the importance of diversity methods of diversity, diversity is measured. What would it look like to our client? We needed to explain to our clients what they getting? Why would they buy Service from us? And what would it look like? And how much time would it take if they were to invest in services in buying that gate , two people were given the tasks to complete this information and provide it to marketing . And they had separate me so I had visibility visibility of individuals transpired. I had just plagiarised work of my report so my report done all the work and his basically did. This is one of those times bye-bye working as a 100% remotely. So I was in together into a team meeting with me and Aaron and my report and his report. That way, we could look at their smart objectives and workloads together As well as a rating schedule which allowed those two team members to be on time at the same time as one. Collaboration collaboration has always been the reason it works so well up until that point we all worked as one team. And that was the point which had fractured into two teams and the two teams weren’t working as well as working as one but also I think the team may be the lack of comfort and a self. More of a intervention I’d oversee it was Bigg all the material online. We all came into one teams meeting for marketing to launch at scientist marketing PR sales people everybody had Bigg launch for diversity services. We had interactive webinars from the biologist and we also had a person get together so that you can get to know one of his people better brought everybody down to Leeds and small room in a really lovely hotel and a short walk from the train station so we can all go by train travel but it was a small room, so it wasn’t expensive . 13. Much more cohesive and the launch was an incredible success.

Tell me about a time you showed initiative on the job. 

In my last role I had recruited an amazing team. Deliberately recruited a range of skills so that we could work as an organic unit collaborating each of us with a different skill in same way as people have arms and legs and brains and ears part of our body that all do different things and without hands . Like a composite Organism. One of the most recent recruit and sort of concrete because I was in Detroit at the time and was going to be some somebody available to spread that travel thing because we go to Detroit every month we couldn’t have one person for a week every single month of that week to travel due weeks work travel back  we have one person taking days out of their life ? Cement, so he was delighted that the idea of game trip . That and then Gareth is a person so that we can spread out Detroit . Although .

A lot of to get it all day soon after he started quite CEO rang me and he was in but he was also supposed to be in Birmingham and he double booked himself into two places London and Birmingham .

but I also had the CEO and founder of the business taking me on initially as an individual project manager to deliver production services and then I had grown this credible team. We had obviously seen objectives for them professional development plans are developed for them and I have picked the one of the reason it was so successful as a team that would work well together. See strategising way ahead and he was therefore contiguous with what we were doing we were delivering work just out delivering services next decade services had big plans just rang and said I’m supposed to be in Birmingham. So he booked himself to one in London and one in Birmingham. Essentially. So I rang people were supposed to be with in Birmingham and actually rearranged time for tomorrow and for the work to be delivered by member the team who had specifically taken on because of his ability to present.

Tape Gareth went to Birmingham at short notice. I’ve got obviously the presentation over to him and that was supposed to be delivered by LC..

This is the testimonial from Birmingham universities cohorts they have people customers clients they have customers that were delivering training to.

MAGGIE FENNELLR&D ENVIRONMENT AND EDUCATION MANAGER, BONINGALE LTD

“This is by far the most useful and practical course I have been on and has been the deciding factor in our actual implementation of a business carbon assessment. This is because it has given us the correct detail on how to actually go about doing the calculation, rather than just why it is important. We now have the knowledge in our company now to continue with this work and improve our performance.”